Shipping Policy
Processing Time
All orders are processed within 1–2 business days. Orders placed on weekends or UK bank holidays will be processed the next working day.
UK Shipping
| Service |
Cost |
Estimated Delivery |
| Royal Mail 1st Class |
£3.99 |
1–2 business days |
| Royal Mail 1st Class – Free |
FREE on orders £30+ |
1–2 business days |
European Union
| Service |
Cost |
Estimated Delivery |
| Royal Mail International Standard |
£5.99 |
3–5 business days |
| Royal Mail International Standard – Free |
FREE on orders £50+ |
3–5 business days |
USA, Canada & Australia
| Service |
Cost |
Estimated Delivery |
| Royal Mail International Standard |
£7.99 |
5–7 business days |
| Royal Mail International Standard – Free |
FREE on orders £60+ |
5–7 business days |
Rest of World
| Service |
Cost |
Estimated Delivery |
| Royal Mail International Standard |
£9.99 |
7–10 business days |
| Royal Mail International Standard – Free |
FREE on orders £75+ |
7–10 business days |
Customs & Import Duties
For international orders, customers are responsible for any customs fees, import duties, or taxes applied by their country. Wisteria & CO. has no control over these charges and cannot predict their amount. Please check with your local customs office for more information before placing your order.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll do our best to resolve it promptly.